How to Mark Our Emails Safe

Email can end up being filtered into a bulk folder, spam or it can be blocked even though you want the email!  You can keep that from happening by adding our email address to your “Safe Senders” list. The following information will help walk you through the process.

First, confirm your email by clicking the link we’ve sent you. When you confirm your email address, you tell our email provider to prioritize your email. Bonus! You’ll get an additional freebie when you do so.

Next, tell your email provider that you want to see our emails. Here’s how you do it for the most common email providers:


Add our email address to your contact list. In the event that one of our emails shows up in your spam folder, marking it “Not Spam” will whitelist it.

To add an email address to your contact list:

  1. Select contacts from the options section located the left side of your Gmail Inbox.
  2. In the top menu, select “Create Contact”.
  3. In the primary email box, enter the email address.
  4. Save.


Hotmail (now

  1. Move the email address to inbox from junk and add to safe senders list. You can also add us to your focused tab by dragging and dropping.
  2. Next to the question mark located on the top right, select “Options”.
  3. Select “More options”; Safe and blocked senders; Safe senders.
  4. Enter the email address in the space provided.
  5. Click on “Add to List”.
  6. Make sure that the “Safe Mailing Lists” box shows the email address you entered and click on “OK”.



For 2003/2007/Express

Having an example email address in your inbox:

  1. Open the email.
  2. In the “Toolbar Options” section at the top of the page, click the “Safe Lists” drop-down located in the junk email section.
  3. Click on “Add Sender to Address Book”.
  4. Click OK.

Without an example email address in the inbox:

  1. Click on “Actions” in the toolbar.
  2. Click on “Junk Email”.
  3. Click on “Junk Email Options”.
  4. Click on the “Safe Sender” tab.
  5. Click on “Add”.
  6. Type in the email address, adding it to the safe sender list.
  7. Click OK.

Alternatively, you can tell your provider that any email from our ministry is fine by doing this:

  1. In the “Toolbar Options” section, click on the “Safe Lists” drop-down.
  2. Click “Add sender’s domain ( to the “Safe Senders” list.
  3. Click OK.

Outlook 2010

  1. Go to the “Home” tab.
  2. Click on the “Junk” button.
  3. Click on “Junk E-Mail Options” in the drop-down list.
  4. Navigate to the “Safe Senders” tab.
  5. Type in the email address or the domain name you want to add.
  6. Click OK.


Outlook 2013

  1. Go to the “Home” tab.
  2. Click “Junk” then “Junk Email” options.
  3. Click on the “Safe Senders” tab, then select “Add”.
  4. Add the email address or domain name in the provided boxes to whitelist them.
  5. Click OK


Outlook Express

  1. Go to the “Tools” menu.
  2. Click on “Address Book”.
  3. From the down menu, select “New” then select “New Contact”.
  4. Type in email address along with details if applicable.
  5. Click OK.



Your “whitelist” is your contacts list in Yahoo mail.

  1. To add the “from” address to your Yahoo content, complete the following:
  2. Click the address book icon located under the Yahoo! Mail logo.
  3. Click on “New Contact”.
  4. Fill in contact fields
  5. Click Save



  1. Click on the sender’s name, email address.
  2. Click on “Add to Address Book” in the window that shows up.
  3. Enter any pertinent information.
  4. Click Save


AOL (version 9.0 or higher)

  1. Copy the “from” email address from the most recent email or copy the email addresses listed above.
  2. In the pop-up box, click on “Add”.
  3. Paste the email address/type of address required that you copied into the “other” email field.
  4. Check the checkbox to make the added address the “primary email address”.
  5. Select Save.


AOL 8.0

  1. Click on “Mail” in the menu area located at the top of the screen.
  2. Click “Mail Controls” and click next.
  3. Click “Customize Mail Controls for this Screen Name”, click Next.
  4. Choose from “Allow Email from All AOL Members”,” email addresses” or “domains” which allows all emails.
  5. Click “Next” until the “Save” button appears at the bottom.
  6. Select Save.


AOL 7.0

  1. Click on “Mail” in the menu located at the top of the screen.
  2. Click on “Mail Controls”.
  3. Click on “Next”
  4. Click on “Customize Mail Controls for this Screen Name” then click “next”.
  5. In the ‘Exclusion and Inclusion” area, include the domain


Following these straightforward directions will help reduce the chances of our emails being filtered.